Privacy Policy
This privacy policy has been compiled to better serve those whose 'Personally Identifiable Information' (PII) is collected online and used in our business processes. PII, as described in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What
personal information do we collect from the people that visit our blog, website
or app?
When
ordering or registering on our site, as appropriate, you may be asked to enter
your name, email address, postal or mailing address, phone number or other
details to help you with your experience.
When
do we collect information?
We
collect information from you when you register on our site, place an order,
fill out a form or enter information on our site.
How
do we use your information?
We
may use the information we collect from you when you interact with us on our
website, or use certain other site features in the following ways:
• To quickly process your order so that we can send you
the products you ordered as quickly as possible.
• We may need to call or text you regarding a current
or recent order or query in order to provide the best customer service
possible.
• We may need to share specific information (such as your
name, the order number and how much the transaction is for) with certain 3rd
Parties (Stripe and Paypal for example) to help process the payment for an
order.
• We may need to share specific information (such as
your name, postal address and telephone number (with certain 3rd Parties such
as Royal Mail, FedEx or Parcelforce) to help ensure that the order can be
safely delivered to you in a timely fashion.
• To personalize your experience and to allow us to
deliver the type of content and product offerings in which you are most
interested.
• To allow us to better service you in responding to
your customer service requests. • To
improve our website in order to better serve you.
• To ask for ratings and reviews of services or
products.
• We may from time to time email or text you regarding
the products that are on our website or to provide other
important regarding the company.
We do
not share your information with other companies outside the company for
market purposes. Your personal information will only be used by Nokken
Limited (trading as Click Best Brands) and will not be given out to other companies without your permission.
How
do we protect your information?
Your
personal information is contained behind secured networks and is only
accessible by a limited number of persons who have special access rights to
such systems, and are required to keep the information confidential. In
addition, all sensitive information you supply is encrypted via Secure Socket
Layer (SSL) technology.
We
implement a variety of security measures when a user places an order enters,
submits, or accesses their information to maintain the safety of your personal
information.
All
financial transactions are processed through a gateway provider and are not
stored or processed on our servers.
Why
do we require some personal information?
We
require certain personal information in order to process an order when you
order a product from us.
Why
long do we keep the personal information?
We
only keep the personal information for as long as it is required and you can
request us at any time to remove your personal information from our systems.
There
is certain personal information that we are legally required to keep for a
certain length of time, such as financial account records. Once the
financial accounting record has reached this legal age, we will then remove the
accounting records.
Do we
use 'cookies'?
Yes.
Cookies are small files that a site or its service provider transfers to your
computer's hard drive through your Web browser (if you allow) that enables the
site's or service provider's systems to recognize your browser and capture and
remember certain information. For instance, we use cookies to help us remember
and process the items in your shopping cart. They are also used to help us
understand your preferences based on previous or current site activity, which
enables us to provide you with improved services. We also use cookies to help
us compile aggregate data (i.e. not personalized) about site traffic and site
interaction so that we can offer better site experiences and tools in the
future.
We
use cookies to:
• Help
remember and process the items in the shopping cart.
• Compile aggregate data about site traffic and site
interactions in order to offer better site experiences and tools in the future.
We may also use trusted third-party services that track this information on our
behalf.
You can choose to have your computer warn you each time a cookie is being sent,
or you can choose to turn off all cookies. You do this through your browser
settings. Since browser is a little different, look at your browser's Help Menu
to learn the correct way to modify your cookies.
If
users disable cookies in their browser:
If
you turn cookies off, some features will be disabled. Some of the features that
make your site experience more efficient and may not function properly.
Third-party
disclosure
We do
not sell, trade, or otherwise transfer to outside parties your Personally
Identifiable Information unless we provide users with advance notice.
This
does not include website hosting partners and other parties who assist us in
operating our website, conducting our business, or serving our users, so long
as those parties agree to keep this information confidential. We may also
release information when its release is appropriate to comply with the law,
enforce our site policies, or protect ours or others' rights, property or
safety.
However, non-personally identifiable visitor information may be provided to
other parties for marketing, advertising, or other uses.
Third-party
links
We do
not include or offer third-party products or services on our website.
Google
Google's
advertising requirements can be summed up by Google's Advertising Principles.
They are put in place to provide a positive experience or users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We
have not enabled Google AdSense on our site but we may do so in the future.
Does
our site allow third-party behavioral tracking?
It's
also important to note that we do not allow third-party behavioral tracking
CAN
SPAM Act
The
CAN-SPAM Act is a law that sets the rules for commercial email, establishes
requirements for commercial messages, gives recipients the right to have emails
stopped from being sent to them, and spells out tough penalties for violations.
We
collect your email address in order to:
• Send
information, respond to inquiries, and/or other requests or questions
• Process
orders and to send information and updates pertaining to orders.
• Send
you additional information related to your product and/or service
To be in accordance with CANSPAM, we agree to the following:
• Not
use false or misleading subjects or email addresses.
• Honor
opt-out/unsubscribe requests quickly.
• Allow
users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you
can email us at sales@clickbestbrands.com
and we will promptly remove you from ALL correspondence.
Contacting
Us
If
there are any questions regarding this privacy policy, you may contact us using
the information below.
Nokken
Limited (trading as Click Best Brands)
Warrington,
Cheshire WA3 6PY
United
Kingdom